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Case Studies

Fintech

How a software firm for SMEs converted more trial users to subscribers: myBillbook

Leveraging a customer-engagement platform saved the firm from cumbersome trial-and-error experiments and costs needed to tweak its own marketing communication strategies
Case Studies

How PasarPolis overcame market challenges with technology

Despite the advantages of offering accessible insurance, the insurtech firm had to contend with regulatory hurdles and partnership challenges — with technology
Fintech

Bank Danomon grows not only investments but also its talent base

By buying-in to an upgrade of its existing HR management infrastructure, the bank is showing its commitment to its 8,000 staff
Fintech

Doctor Anywhere gets more personal with borderless patients through CX platform

As its customer base expands, maintaining scalable, personalized Customer eXperience while empowering employee experience boils down to intelligent automation
Case Studies

Catholic Development Fund overhauls manual corporate card reconciliation for 293 schools

Catholic financial services company deploys Boomi-integrated framework to automate complex fiscal processes for 293 schools in Victoria, Australia.
Case Studies

Technology and customer experience are inseparable: OCBC Indonesia

That motto has driven the bank to adopt a hybrid strategy for data science and AI to become “digital first”
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