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Digital Banking

Harnessing the data lakehouse and AI to revolutionize customer experience

UOB achieved 99% cash availability at ATMs while reducing restocking trips by 30% – cutting operational costs and lowering the bank’s carbon footprint – while boosting engagement with omnichannel customers via AI for personalized banking experiences and real-time tailored insights.

Rethinking customer identity for financial cybersecurity

What should banks in Asia Pacific pay attention to this year to protect themselves and their customers?

Web3 startup Solstice Labs streamlines operations through curated network alliances

By leveraging a coordinated Web3 framework linking financial, legal, and regulatory expertise globally, the startup has fixed fragmented service gaps

Islamic bank in Indonesia overhauls data systems post-merger for unified insights

Jakarta-based Bank Syariah Indonesia consolidates legacy data via advanced analytics, improved fraud detection and personalization for stronger growth and customer experience.

Indonesia pilots child ID-based e-KYC system to expand teen access to digital finance

The digital identity pilot enables supervised financial participation and literacy among teenagers aged 13 to 17

Singapore retailers now able to leverage more Tap to Pay smart devices via HitPay

With the feature finally rolled out in the city state in Dec 2025, iPhones have been added to HitPay’s payment network.
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