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Fintech

Fintech

Elevating banking with Tech, Trust, and the Personal Touch: EastWest Bank (Philippines)

The private bank is a case study in embracing customer-obsessive digital innovation while building trust with forward-looking flexibility and inclusion
Fintech

India’s financial industry warms up to CIAM and data science tools for survival

Amid global cybersecurity and customer experience trends, banking and financial services in India have been adopting better security and CX tools
Fintech

AI’s role in financial inclusion for underserved communities in Asia

With around 400 million unbanked individuals in the region, can we look to AI to hasten financial inclusion among our underserved communities?
Fintech

How a software firm for SMEs converted more trial users to subscribers: myBillbook

Leveraging a customer-engagement platform saved the firm from cumbersome trial-and-error experiments and costs needed to tweak its own marketing communication strategies
Fintech

Adopting an integration platform as a service helps Beyond Bank stay relevant

While customer-owned financial institutions in Australia are a boon, undergoing digital transformation on tight resources requires prudent strategizing
Fintech

Weathering the Trump presidency: SEA is building financial inclusion, sustainable fintech growth

As the incoming Trump administration ushers in new global dynamics, South-east Asia is building resilient bridges to forge responsible fintech innovation
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