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Case Studies

Case Studies

What can Hong Kong SAR expect in 2025 under the next Trump era?

The SAR has reiterated its commitment to remaining free to global trade and win-win financial sustainability in the next Trump era
Case Studies

PayPay network extends tourism reach to Japan’s rural attractions

While considered just part of business development, the move holds several digitalization learning points worth examining
Fintech

How a software firm for SMEs converted more trial users to subscribers: myBillbook

Leveraging a customer-engagement platform saved the firm from cumbersome trial-and-error experiments and costs needed to tweak its own marketing communication strategies
Case Studies

How PasarPolis overcame market challenges with technology

Despite the advantages of offering accessible insurance, the insurtech firm had to contend with regulatory hurdles and partnership challenges — with technology
Fintech

Bank Danomon grows not only investments but also its talent base

By buying-in to an upgrade of its existing HR management infrastructure, the bank is showing its commitment to its 8,000 staff
Fintech

Doctor Anywhere gets more personal with borderless patients through CX platform

As its customer base expands, maintaining scalable, personalized Customer eXperience while empowering employee experience boils down to intelligent automation
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