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Digital Banking

Standing out from the digital banking crowd in Indonesia

Through the use of real-time market and consumer research, one neobank there is differentiating itself in the competitive sector.

Philippines bank to generate more than 30% savings through digitalization

Digitally curious consumers in the country have prompted the bank to accelerate cloud computing to increase financial inclusion and innovation.

Vietnam takes small but confident steps towards digitalization

The latest development involves the modernization of the insurance industry there to enhance financial inclusion and healthcare accessibility.

South-east Asia’s full spectrum digital bank employs ‘engagement banking’ platform

Together with other cloud SaaS providers, the platform is meant to be user- and CX-focused through advanced analytics and machine learning

Digital banking takes off in Singapore: will it set the pace for the region?

The island’s tight financial oversight may/may not put digital banks at an advantage compared to the rest of the region.

Complexity and cost cited as top pain points for Malaysian banks

Heightened safety needs and CX expectations during the pandemic did not help, according to an online study in May 2020.
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