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Digital Banking

South-east Asia’s full spectrum digital bank employs ‘engagement banking’ platform

Together with other cloud SaaS providers, the platform is meant to be user- and CX-focused through advanced analytics and machine learning

Digital banking takes off in Singapore: will it set the pace for the region?

The island’s tight financial oversight may/may not put digital banks at an advantage compared to the rest of the region.

Complexity and cost cited as top pain points for Malaysian banks

Heightened safety needs and CX expectations during the pandemic did not help, according to an online study in May 2020.

With more digital banks launching, who will be the biggest winners?

Value-packed neobank offerings will push traditional digitalized banks to up the ante, with fierce competition hopefully benefiting… savvy APAC digital customers.

UK and Australia fintech bridge may extend to South-east Asia

Singapore is the incumbent state that could complete a fintech trinity that facilitates unprecedented growth and innovation opportunities.

UK researchers are taking a deep dive on building digital trust in fintech

Because the world had to go predominantly cashless overnight when many digital trust issues had not been resolved.
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