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Features

Digital Banking

Complexity and cost cited as top pain points for Malaysian banks

Heightened safety needs and CX expectations during the pandemic did not help, according to an online study in May 2020.
Digital Banking

With more digital banks launching, who will be the biggest winners?

Value-packed neobank offerings will push traditional digitalized banks to up the ante, with fierce competition hopefully benefiting… savvy APAC digital customers.
Digital Banking

UK researchers are taking a deep dive on building digital trust in fintech

Because the world had to go predominantly cashless overnight when many digital trust issues had not been resolved.
Digital Banking

10 tech trends that will define the new year and new reality

Businesses that have survived this brutal year will likely be swept along by the following waves of change.
Digital Payments

Biometric smart cards and the future of payments

Consumer demand for convenience and security is shaping the future of payments, with contactless biometric cards pointing the way.
Digital Payments

Protecting online shoppers from eCommerce skimmers

eSkimming is on the rise, preying on the rapid acceleration in eCommerce arising from the COVID-19 pandemic.
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