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AFFIN BANK banks on digital experience platform to accelerate digital banking

Malaysian bank partners with Aspire Systems for Temenos Infinity Digital Banking platform to transform into a digital bank

With rapid adoption of digital banking services accelerated by the pandemic, consumers of all ages are looking for seamless ‘anywhere and anytime’ banking as well as a personalized experience.

To address this growing demand, AFFIN BANK has chosen to partner with Aspire Systems, a global technology services firm, to lead its digital transformation journey. 

AFFIN BANK’s digital transformation program is aimed at meeting the changing expectations of their digital-savvy customers. Aspire Systems, with its vast experience in managing digital banking transformation programs, will help AFFIN to achieve digital maturity quickly and become a truly digital bank.

The bank chose the Temenos Infinity Digital Banking Experience platform (Infinity), which will provide the bank with most features that are available “out of the box”. AFFIN BANK’s partner of choice was Aspire Systems, a global services partner of Temenos that leverages Temenos’ entire product suite to meet the end-to-end needs of banks and to empower them by transforming customer experiences and bringing operational efficiencies

“AFFIN BANK’s partnership with Aspire Systems is a continuation of our extensive growth strategy to morph into a forward-looking, tech-enabled and customer-centric organization,” said Datuk Wan Razly Abdullah, President and Group Chief Executive Officer of AFFIN BANK. “It will reinforce and complement the innovative products and services that we now have in place, as AFFIN BANK continues to meet the rapidly changing market’s needs and expectations as well as make the banking experience more convenient for our customers.”

“AFFIN BANK has conveyed a strong vision to use technology innovations to strengthen their business growth by reimagining the way they engage with their customers. Leveraging the combined engineering expertise and an award-winning implementation center of excellence for Temenos products at Aspire, AFFIN BANK will be able to build a dynamic and engaging mobile banking experience. We are honored and excited to be part of this journey,” said Suresh Ranganathan, Global Head of Banking & Financial Services, Aspire Systems. Suresh Bhat, Vice President & Head APAC, Aspire Systems, added: “This is a critical initiative for Affin Bank, which will help make significant progress on their omnichannel journey. We’re delighted and proud to be working with one of the leading and fast-growing banks in Malaysia. This engagement also marks an important milestone in Aspire’s success in the APAC region.”

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