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Digital Banking

Digital Banking

As financial institutions weigh the use of agentic AI, experts urge caution

Before financial institutions rely on advanced autonomous GenAI technologiesto tackle compliance costs, analysts and regulators warn of unpredictable consequences.
Digital Banking

Industry report extrapolates trends to paint a pretty picture of tomorrow’s digital banking landscape

If current banking and tech trends persist despite global uncertainty, a new report extrapolating these patterns could offer timely, usable insights.
Digital Banking

ZA Bank enhances online checkout with streamlined digital payment and biometric security

The solution reduces transaction time and enhances security, improving customer experience in Hong Kong’s competitive digital banking sector.
Digital Banking

How AI and automation have been impacting financial sector profits and customer experience: study

A survey commissioned by an intelligent-automation firm quantifies certain financial and operational benefits from technology adoption across global financial services.
Digital Banking

What is hindering hyper-personalized banking experience

Traditional banks have a wealth of data from decades of operations, but their outdated data systems keep this information in silos, limiting AI's impact – especially on hyper-personalized customer experience.
Digital Banking

How the Philippine’s central bank is leading the way in data and digitalization mastery

With its new AI-powered data vault, UnionBank has been enhancing hyper-personalization, operational efficiency, and customer-centric innovation.
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