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RHB Bank expands experience management for greater CX proficiency

By analyzing customer experiences at every touch-point, the bank aims to deliver exceptional service, foster sustainable growth, and reinforce its purpose

How AI and automation have been impacting financial sector profits and customer experience: study

A survey commissioned by an intelligent-automation firm quantifies certain financial and operational benefits from technology adoption across global financial services.

ABA Bank bolsters digital leadership in Cambodia with advanced microservices and AI

Upgrading its microservices-based DevOps container architecture in two ways has achieved 99.999% availability, 50% faster deployments, and 15% lower container costs

Inducted into the “fastest insurance onboarding time” cohort: Allianz PNB Life

Life insurance policies take days to process and get approved, but insurers can exploit digitalization to cut that down to minutes

Morgan Stanley claims first-mover advantage in integrating third-party payment infrastructure

Instead of developing better cross-border payment processing capabilities organically, the investment bank has chosen to join an existing third-party payment infrastructure

What can Hong Kong SAR expect in 2025 under the next Trump era?

The SAR has reiterated its commitment to remaining free to global trade and win-win financial sustainability in the next Trump era
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