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Fintech

How a software firm for SMEs converted more trial users to subscribers: myBillbook

Leveraging a customer-engagement platform saved the firm from cumbersome trial-and-error experiments and costs needed to tweak its own marketing communication strategies
Digital Payments

Are cross-border payment processing speeds already ahead of G20’s 2027 targets?

Data from one report shows this trend in 90% of payments, with delays accruing to domestic infrastructure, processing and regulatory issues
Digital Payments

Multiple surveys and reports show similar financial fraud trends and threats

While consumers are expecting to be blameless in fraud incidents, financial institutions are struggling in the AI ‘arms-race’ with cybercriminals…
Digital Payments

Are inefficient payment systems dragging travel firm down?  

According to a small global survey, travel firm respondents were feeling the pinch of foreign exchange volatility, complex payment preferences
Fintech

Bank Danomon grows not only investments but also its talent base

By buying-in to an upgrade of its existing HR management infrastructure, the bank is showing its commitment to its 8,000 staff
Fintech

Doctor Anywhere gets more personal with borderless patients through CX platform

As its customer base expands, maintaining scalable, personalized Customer eXperience while empowering employee experience boils down to intelligent automation
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