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Newsletter

Customer Experience

Crypto exchange upgrades to a ‘retention cloud’ amid India’s new digital tax regime

An unregulated crypto exchange platform is hyper-personalizing customer experiences while India’s new digital trading taxes may pull more customers in
DeFi & Crypto

How to survive the crypto winter

Crypto’s big moves in 2021 led some investors to believe it could provide protection against inflation – but that’s now in doubt.
Digital Payments

Three trends that are moderating digital payments adoption in Asia in 2022

Amid raging cyber threats/fraud, the interplay of appetites for e-payment interoperability, sustainability and better risk management point toward declining cash use.
Digital Payments

Expectation gap between APAC consumers and e-businesses over digital experience: survey

Amid increased adoption of mobile wallets, digital payment and instalment services, APAC respondents varied in the trust levels of data protection.
Digital Payments

Global real-time payment transactions volumes grew 64.5% to reach 118.3bn in 2021: report

APAC topped real-time payments market growth globally, with Thailand leading the way in terms of volume and economic growth.
Features

Etiqa Singapore’s digital transformation journey

Succeeding with a people-first strategy when it comes to digitalization in the highly regulated insurance industry.
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